This Privacy Policy explains how Neon Vibes (“we”, “us”, “our”) collects, uses and shares your information when you visit or purchase from neonvibes.shop.

Information We Collect

• Order information: name, billing/shipping address, email, phone, order details, payment method (tokenized by the processor).
• Device data: IP address, browser, time zone, cookies; pages/products viewed; referral source.
• Support content: photos/videos/files you share for quotes, custom designs, returns or warranty.

How We Use Information

• Fulfil orders, process payments, arrange shipping and provide invoices/confirmations.
• Communicate with you, provide support and warranty service.
• Screen orders for potential risk or fraud.
• Improve our site, products, marketing and analytics.

Cookies, Analytics & Advertising

We use cookies to operate the store (e.g., keep items in your cart), measure performance and personalize ads. Tools may include Google Analytics 4 and Meta Pixel. You can control cookies via your browser settings.

Sharing Information

We share data with service providers (payment processors, shipping carriers, IT/analytics/ads partners) only to perform our services. We do not sell personal information.

Your Rights

Depending on your location, you may request access, correction or deletion of your personal data, or object to certain processing. To exercise rights, contact sales@neonvibes.shop.

Data Retention

We retain order information for legal/accounting purposes. Support media is kept only as long as necessary to process your request.

Minors

Our site is not intended for children under 13. We do not knowingly collect personal information from children.

Contact

Neon Vibes, 15282 SW 89 Terrace, Miami, FL 33196, USA
sales@neonvibes.shop | +1 305 484 8156